On macOS 10.15 Catalina and above versions, the installed software will go through a new security mechanism to be tested whether it is trusted. The security mechanism defaults to download software from the App Store. So, when the app is not downloaded from the App Store, you will get a message that the app can't open.
Besides, you will get a similar prompt when download an app from an unidentified developer
If you receive such tips when install DRmare programs, there are 3 methods to solve this problem as below. Please temporarily override the Mac security settings.
Method 1
Find the DRmare program installation directory on your Mac computer, right-click the program and see whether it can be opened.
Method 2
Step 1. Open the "Terminal" program on the Mac system.
Step 2. Copy the code "sudo xattr -rd com.apple.quarantine" to the "Terminal" program dialog box (do not miss copying the last space).
Step 3. Drag the installed program into the dialog box and press Enter.
Step 4. Enter the administrator password.
Step 5. Open DRmare program again to see whether it can run.
Method 3
Step 1. Open the "Terminal" program of the system.
Step 2. Copy the code "sudo spctl --master-disable" into the "Terminal" program dialog box and press Enter.
Step 3. Enter the administrator password.
Step 4. Open DRmare program again to see whether it can run.
Note
In case you still have any questions, you can also contact our professional support team with detailed description and screenshots by email [email protected].
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