Spotify Connect Not Working - 12 Solutions

Solution 1. Check Your Internet Connection

First, you need to check your Internet connection. Make sure you are under a stable Internet connection. Second, make sure your cell phone and your stereo are under the same Internet connection. You can also turn off your Internet and then reconnect. It is also possible to turn WiFi into mobile data.

Solution 2. Check Your Audio

If your device's audio has output problems, then it may cause the problem of Spotify Connect not working. So, test your audio output to see if there are any problems. Here are how to check your computer audio output.

• On your computer, click 'Start' and then type 'Sound' in the search box.
• Choose the device you want to check and then click 'Configure'.
• Click 'Test' to check your audio output.

Solution 3. Check if Spotify Is Down

Consider that you may not be the only person having problems with Spotify Connect stopped working. This may be a common problem. So, you can check the official Spotify account to see if it's an issue with Spotify itself.

You can check the Spotify status Twitter account. It will let you know if there are any service issues with Spotify. Alternatively, you can check out Down Detector. It is a third-party site where users can report problems with many services including Spotify.

Solution 4. Restart Your Device

Rebooting the device is one of the most recommended troubleshooting options. It is the simplest and yet many times the most effective.

If you have encountered the problem of Pioneer Spotify Connect not working, restart your phone and your Pioneer speaker. See if it solves your problem.

Solution 5. Reinstall Spotify

Most common problems of Spotify can be solved by reinstalling the Spotify app. You'd better back up your data before uninstalling Spotify.

For iOS Devices:

• On your iOS device, tap and hold the Spotify app icon on your main screen.
• Touch 'Delete App' and then confirm uninstallation by tapping 'Delete'.
• Open the Apple App Store to reinstall the Spotify app.

For Android Devices:

• Open the Settings app on your Android device.
• Tap on the 'Apps' section. Then find and tap on the Spotify app.
• Choose 'Storage' > 'Clear Data'. And then tap on 'Uninstall'.
• Open the Google Play app to reinstall the Spotify app.

For Windows:

• Click 'Start' and then choose 'Programs and Features'.
• Choose the Spotify app and click on 'Uninstall'.
• Reinstall Spotify from Spotify's website.

For Mac:

• Open Finder and click on 'Applications' from the side menu bar.
• Find the Spotify app in the list and drag it to 'Trash'. Then empty Trash to delete Spotify.
• Download and install Spotify from its official website.

Solution 6. Update Spotify and Your Device

The Onkyo, Denon, or Alexa Spotify Connect not working issue may happen to you if you have outdated firmware. Firmware updates usually include fixes for bugs and technical glitches. So, you can check whether the firmware of the device you are using is up to date. Also, you should have the latest Spotify app installed.

For Android: Go to Google Play Store and find Spotify to click on 'Update'.

For iOS: Go to App Store and find Spotify to tap on 'Update'.

Solution 7. Add Spotify Account to Your Device

If you haven't connected the Spotify app to a device, then Spotify Connect won't work. Therefore, you can add your Spotify account to your device. Here's how to remove and re-add a Spotify account from Sonos to solve Spotify Connect not working Sonos. After that, you can easily play Spotify through Sonos via Spotify Connect.

• Open the Sonos app and tap on 'More'.
• Choose 'Settings' and then 'My Services'.
• Click on 'Spotify' and tap on 'Delete account'.
• Back to 'My Services' and then click 'Add a Service' to add Spotify.
• Log in to your Spotify account.

Solution 8. Change Your DNS Server

A DNS server is a filing system for the Internet that helps your device connect and work. When it has some problems, you may find that your Spotify Connect doesn't work. So, you can try changing your DNS server to fix Spotify Connect not working Android/iPhone.

• Power your phone and go to 'Settings' > ‘WiFi'.
• Tap and hold 'Network'. Then choose 'Modify Network'.
• Tap on 'IP settings' and change the DNS server to a public DNS.

Solution 9. Allow Spotify to Display over Other Apps

If Spotify Connect to a device not working, you can check if you have allowed Spotify to display over other apps.

• Open the Spotify app and then go to 'Settings'.
• Find 'Apps'. Then choose 'Special app access'.
• Turn on 'Display over other apps'.

Solution 10. Clean Storage Space

Check how much free space you have on your device. If the space is all taken up, then Spotify Connect won't work. If this is the case, you can try to clear some unused files.

Solution 11. Clear Spotify Cache

Similarly, if there is too much cache on Spotify, the Spotify app won't work as normal. Also, there may be some old cached data that can get corrupted and cause problems with Spotify Connect not working. So, it's good to clear Spotify cache when your Spotify Connect doesn't work.