Why Am I Getting Unknown Charged for Amazon Music? Fixed!

1. Getting Charged for Amazon Music Unlimited Subscription

Amazon Music Unlimited is a separate premium subscription service from Amazon Prime that offers a wider selection of songs, higher quality audio, and additional features like offline listening and ad-free music. It has a charge for Amazon Music Unlimited, costing the following subscription fee:

If you accidently subscribe to this plan and don't close the auto-renew feature, you will be getting charged for Amazon Music Unlimited ongoing monthly fees on your credit card or bank statement until canceled.

How to Check Amazon Music Unlimited Subscription:

Step 1. Log in to your Amazon account. Go to "Your Account."

Step 2. Click on "Your Memberships & Subscriptions". Look for an active Amazon Music Unlimited subscription.

How to Cancel Amazon Music Unlimited Charge:

Step 1. Go to the Amazon website and sign in to your account using your email address and password.

Step 2. Located at the top right corner of the page, click on the "Account & Lists" dropdown menu. From the dropdown menu, select "Your Memberships & Subscriptions" to view your current plan and billing information.

Step 3. Click on the "Cancel Subscription" button in front of the Amazon Music Unlimited option to cancel Amazon Music subscription.

2. Being Charged for Amazon Music Free Trial Expiration

To attract more users to use its streaming music platform, Amazon provides a three-month (sometimes one-month) Amazon Music free trial for all new users. However, if you sign up for it but don't cancel before the trial ends, the service auto-renews and charges your payment method.

How to Stop Amazon Music Keeping Charging Me

You can look for any recent emails or notifications from Amazon regarding your trial period. If you're still within the trial period, you can cancel it directly from your Amazon account.

How to Get Amazon Music Free Trial 30 Days/3 Months/4 Months

Get the best ways to get Amazon Music free trial for 1 month, 3 months, and 4 months and enjoy high-quality offline songs with no ads and unlimited skips.

3. Accidental Voice Purchase with Alexa

If you have an Alexa device linked to your Amazon account, you will use voice commands to perform some actions. During the period, you might have accidentally requested a song or playlist that required an Amazon Music Unlimited subscription. Alexa might have offered to upgrade your account, and you may have inadvertently accepted.

How to Prevent Unknown Charge from Amazon Music

1. Set a voice code: Require a voice code for purchases to avoid accidental charges.
2. Turn off voice purchasing: Disable voice purchasing altogether in your Alexa app settings ( Settings > Account Settings > Voice Purchasing).

4. Amazon Music Family or Household Plan

Amazon Music Family Plan allows up to six people to stream music simultaneously on multiple devices under a single subscription. As the family organizer, you are responsible for inviting family members to join the plan, and all charges for the subscription, including usage by other family members, will be billed to the payment method linked to the primary account. You can manage these settings and review membership details through your Amazon Household settings.

How to Manage Amazon Music Family Charges

Step 1. Log in to your Amazon account and navigate to Amazon Household settings. Review and update the list of family members linked to your subscription.

Step 2. Go to “Your Account” > “Your Payments” to manage your payment method for the subscription. Check your billing history to track charges and ensure accurate payments.

Step 3. Navigate to Amazon Music Settings to modify or cancel your Family Plan subscription if needed.

5. Multiple Amazon Accounts or Devices

If you have multiple Amazon accounts, it's possible that you have an Amazon Music Unlimited subscription on a different account. Besides, if you shared your devices, someone else in your household may have subscribed to the service using your payment method. You have to log in to all your Amazon accounts to check for active subscriptions.

6. Accidental or Unauthorized Purchases

• Accidental Activation: It's possible to unintentionally start a subscription, especially through one-click purchases or promotional banners in the Amazon app. Amazon sometimes offers discounted or bundled rates for its services, such as combining Prime with Amazon Music Unlimited.
• Fraudulent Activity: If you suspect unauthorized use of your account, it's crucial to check for unauthorized purchases.

7. Incorrect Billing and Banal Error

Sometimes, unexpected charges for Amazon Music can result from billing errors or common user mistakes. These issues can range from accidental subscriptions to technical glitches in the billing system.

• Trial Conversion: A free trial that wasn't canceled before its expiration date automatically converts to a paid plan.
• Misunderstood Plan Changes: Upgrading or switching between Individual, Family, or Student plans can sometimes result in unexpected fees during the billing cycle.
• Outdated Payment Information: If your default payment method is outdated or invalid, Amazon may retry payments multiple times, leading to unexpected charges.
• Technical Glitches: Occasionally, system errors or account synchronization problems can result in double billing or incorrect charges.